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Swansea
Getting Here
York Street
Swansea
SA1 3LZ
Accessibility
Vue is dedicated to giving each and every one of our guests an exceptional big screen experience.
Below, you'll find accessibility information for Vue Swansea, including details on accessible and autism-friendly screenings. We welcome assistance dogs into all our venues.
If you'd like any more information, give our customer services team a call on 0345 308 4620*. You can also ask a member of our staff during your visit.
- Location access
Vue Swansea is located on York Street in the centre of Swansea, opposite St David's car park and to the right of the NCP car park. Both car parks have blue badge parking.
On street level, the venue is about a 10 minute walk from the train station and there is also a taxi rank outside. The nearest bus stop is about 500 metres to the right of the venue.
- Venue and screen access
Vue Swansea has wheelchair access throughout the venue and in all screens. Access to the venue is through four sets of double doors; two are automatic.
The main foyer and counters are on the first floor, and are accessible by escalator and lift. There's step-free access to the wheelchair spaces and adjoining seats, and an accessible toilet by the entrance to screens two, four and nine, and on the second floor by the rear of screens two and three.
If you have booked a wheelchair space at the rear of screens one, two, three, eight or nine, there's lift access from the foyer to the upper level.
Screen 1: 4 wheelchair spaces at the front, 1 wheelchair space at the rear. AD enabled. HOH headsets and neckloops available
Screen 2: 4 wheelchair spaces at the front, 2 wheelchair spaces at the rear. AD enabled. HOH headsets and neckloops available
Screen 3: 6 wheelchair spaces at the front, 2 wheelchair space at the rear. AD enabled. HOH headsets and neckloops available
Screen 4 : 2 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available
Screen 5 : 2 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available
Screen 6 : 2 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available
Screen 7 : 2 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available
Screen 8 : 2 wheelchair spaces at the front, 2 wheelchair space at the rear. AD enabled. HOH headsets and neckloops available
Screen 9 : 2 wheelchair spaces at the front, 2 wheelchair space at the rear. AD enabled. HOH headsets and neckloops available
Screen 10 : 2 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available
Screen 11: 2 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available
Screen 12: 2 wheelchair spaces at the front. AD enabled. HOH headsets and neckloops available - Purchasing tickets
There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.
If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).
- Accessible screenings
Vue Swansea shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.
Select All Times or Coming Soon to see the full range of screenings available.
We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).
Some of our screens are equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.
- Autism-friendly screenings
In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.
Vue Swansea hosts an autism-friendly screening at 10am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.