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Eastleigh
Getting Here
Wells Place
Eastleigh
SO50 5SF
Accessibility
Vue is dedicated to giving each and every one of our guests an exceptional big screen experience.
Below, you'll find accessibility information for Vue Eastleigh, including details on accessible and autism-friendly screenings. We welcome assistance dogs into all our venues.
If you'd like any more information, give our customer services team a call on 0345 308 4620*. You can also ask a member of our staff during your visit.
- Location access
Vue Eastleigh is located on the second floor of the Swan Centre on Wells Place, with lift access from both of the Swan Centre car parks. Free parking is available for blue badge holders in the pay-and-display car park, with a small change payable if you park inside the pay-on-foot car park.
The train and bus station are both five minutes walk away, and there's a designated drop off point at the front of the shopping centre. You can also be dropped off in the pay-on-foot car park on the same floor as the venue (a maximum 15 minute drop off time period applies). - Venue and screen access
Vue Eastleigh has wheelchair access throughout the venue and in all screens. Entrance to the venue is through two sets of double doors and one single – the right hand set of double doors is automatic.
All screen are on one floor, with lift access to the wheelchair spaces in screens one, two, three and nine. There are two accessible toilets next to screens four and seven, and by the rear wheelchair spaces.
Screen 1: 2 wheelchair spaces at the rear, 4 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 2: 2 wheelchair spaces at the rear, 4 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 3: 1 wheelchair spaces at the rear, 3 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 4: 2 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 5: 2 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 6: 2 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 7: 2 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 8: 2 wheelchair spaces at the front. AD enabled. HOH headset available
Screen 9: 2 wheelchair spaces at the rear, 2 wheelchair spaces at the front. AD enabled. HOH headset available - Purchasing tickets
There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.
If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).
- Accessible screenings
Vue Eastleigh shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.
Select All Times or Coming Soon to see the full range of screenings available.
We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).
Some of our screens are equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.
- Autism-friendly screenings
In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.
Vue Eastleigh hosts an autism-friendly screening at 10am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.