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Cheshire Oaks
Getting Here
Ellesmere Port
South Wirral
CH65 9HD
Accessibility
Vue is dedicated to giving each and every one of our guests an exceptional big screen experience.
Below, you'll find accessibility information for Vue Cheshire Oaks, including details on accessible and autism-friendly screenings. We welcome assistance dogs into all our venues.
If you'd like any more information, give our customer services team a call on 0345 308 4620*. You can also ask a member of our staff during your visit.
- Location access
Vue Cheshire Oaks is on ground floor level in a standalone building in the Coliseum Retail Park. It's approximately 200 metres away from the bus stop, which is serviced by bus route 1. Free car parking is available on-site, with spaces available for blue badge holders near the venue entrance, which is around 50 metres away, alongside a designated drop-off point.
- Venue and screen access
Vue Cheshire Oaks has wheelchair access throughout the venue and in all screens. You can enter the venue through four sets of push and pull double doors, two push and pull single doors and one set of automatic doors to the right of the building.
Most of the screens are on the same level as the foyer but because the venue is quite large, it's good to know that the distance from screens three and 13 to the foyer is approximately 100 metres. Screen 16 is on a separate floor with lift access. There's step-free access to the wheelchair spaces and adjoining seats, and accessible toilets off the main foyer near screen 16.
Screen 1 : 3 wheelchair spaces in the centre.
HOH headsets available
Screen 2 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 3 : 2 wheelchair spaces at the front.
AD enabled. HOH headsets available
Screen 4 : 2 wheelchair spaces at the front.
HOH headsets available
Screen 5 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 6 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 7 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 8 : 3 wheelchair spaces in the centre.
HOH headsets available
Screen 9 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 10 : 2 wheelchair spaces in the centre.
AD enabled. HOH headsets available
Screen 11 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 12 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 13 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 14 : 2 wheelchair spaces in the centre.
HOH headsets available
Screen 15 : 3 wheelchair spaces in the centre.
HOH headsets available
IMAX screen : 3 wheelchair spaces at the rear.
HOH headsets available - Purchasing tickets
There are hearing loops at all of the counters, where food, drinks and tickets can be purchased, and pre-purchased tickets can be collected. There is also a lowered counter available. You can also purchase or collect tickets at the automatic ticket machines located in the venue foyer.
If you'd like to purchase tickets using the CEA card, you can do so in person at the venue, online or by calling customer services on 0345 308 4620 (local rates apply).
- Accessible screenings
Vue Cheshire Oaks shows subtitled (ST) films every week. Film times are updated each Wednesday morning for the coming Friday. You can book subtitled screenings here.
Select All Times or Coming Soon to see the full range of screenings available.
We also offer audio description (AD) on a selection of the films. You can book audio description screenings here. If you'd rather book by phone, give us a call on 0345 308 4620 (local rates apply).
Some of our screens are equipped with infrared technology to provide hearing assistance. Simply let a member of our staff know when you're purchasing your tickets and they'll organise a headset or neckloop for you. We recommend arriving a little earlier than you normally would so we can get you set up in time for the film.
- Autism-friendly screenings
In our autism-friendly screenings, the lights are left on low, the sound is turned down and trailers and adverts aren't played. When you book tickets for an autism-friendly screening, you’ll be asked to choose allocated seats but we do encourage guests to move around during the screening and make a bit of noise.
Vue Cheshire Oaks hosts an autism-friendly screening at 10am on the last Sunday of every month. You can book that and other autism-friendly screenings here. Select All Times or Coming Soon to see the full range of screenings available.